New era of intelligent manufacturing: ServiceNow presents production solutions

Zurich-ServiceNow announced new industry-specific solutions for manufacturing at Knowledge 2021, which is ServiceNow’s most important digital event for its customers, partners and developer communities. ServiceNow’s manufacturing solutions will connect people, processes, expertise, and technology on the Now platform to make processes more efficient and safer, while improving the employee experience. Leading manufacturing companies including Siemens Energy are among the first companies to adopt ServiceNow’s new manufacturing solutions.

Eventhinweis:

ServiceNow-the future of manufacturing
June 17, 2021 at 2 pm:
Registration: https://lnkd.in/ddKtAk6

Marshall Tyler, Vice President of ServiceNow Industry Solutions, said: “Manufacturers understand the importance of safely controlling processes from anywhere and providing production workers with digital tools to survive and compete in today’s dynamic global economy. “ServiceNow unleashes workflow through a single platform. The advantages of digitization to improve the experience and results of the entire production value chain. “

Introduction to Operational Technology Management
ServiceNow’s latest industry product operation technology management (OT Management) addresses the needs of manufacturers to ensure the high availability of their key technologies-COVID-19 has accelerated this demand. OT Management is based on the Now platform, tailored to the special requirements of operating technology, and has the following advantages:

• visibility: Minimize weaknesses through unified IT and OT views, and actively identify connections and dependencies between systems through automatic detection of OT systems.
• Availability: Avoid downtime and optimize response and recovery functions through the workflow and change management processes developed for the OT system.
• Safety: Reduce risk and simplify compliance tasks through predefined active and passive safety workflows.

“Digitalization is rapidly transforming the industrial operating environment into a hyper-connected industry that requires seamless integration of physical and digital assets,” explains Leo Simonovich, Siemens Energy Vice President and Global Head of Industrial Networks and Digital Security. “In order to protect the digital economy of the future, industrial companies need cyber security solutions so that they can reliably identify, monitor, and respond to hazards in the operating environment. Our new collaboration combines Siemens Energy’s managed detection powered by Eos.ii And Response (MDR) solutions and ServiceNow Operational Technology Management (OT Management) to create customized cyber security products that enable the digital operating environment to be protected through precise defense operations.”

Networked employees, opening a new era of intelligent manufacturing
Manufacturing trends such as Industry 4.0 and global events such as the COVID-19 pandemic have accelerated digital investment in manufacturing processes. To maximize the return on these investments, manufacturers must now equip their employees with relevant data and digital workflows to improve decision-making and increase productivity.

ServiceNow’s new manufacturing solutions connect employees to digital processes and support them through training and expertise, as well as access to real-time data and communication tools. By placing people at the core of digital manufacturing, companies can increase overall equipment efficiency (OEE), reduce costs, and drive continuous improvement.

ServiceNow partners add value to manufacturers
ServiceNow’s global partner ecosystem enables manufacturers to accelerate time to value by adding pre-built solutions to ServiceNow’s out-of-the-box workflows that integrate industry best practices with rapid implementation and customers Combine successful plans.

behavior: Atos product quality inspection is a new solution based on the Now platform, designed to help manufacturers manage product quality and reduce risks in the supply chain. To this end, they can use the principles of Industry 4.0 to extend their current technological infrastructure.

Deloitte: Deloitte’s global expertise in manufacturing has opened up new methods of applying OT management, creating transformative value through innovative, interconnected, and cloud-enabled solutions demonstrated at the Wichita Smart Factory.

Fujitsu: Fujitsu’s smart factory solutions can be integrated into ServiceNow OT management to provide transparency, safety, and predictive maintenance for operating technology. In this way, it is possible to manage the manufacturer’s production facilities and support the transition to a new era of digital sustainability.

Infosys: Infosys and ServiceNow jointly provide OT service management solutions, using Infosys’ Cobalt Cloud blueprint to help the manufacturing industry realize the digitization of factories, manufacturing and factory operations.

• extra information:
• ServiceNow’s new manufacturing solutions are expected to be generally available in the third quarter of 2021.
• Watch the Knowledge 2021 manufacturing keynote speech.
• Learn more about the digital transformation of manufacturing in ServiceNow Workflow Guide: The Modern Digital Factory.
• ServiceNow today demonstrated new industry solutions for the healthcare industry. Learn more here.

(ServiceNow/mc/ps)