“It’s inspiring to be part of a company that continues to follow an exciting innovation roadmap, based entirely on the evolving needs of privacy professionals. RadarFirst continues to be the most practical, efficient, and accessible access solutions for organizations managing regulated data. “ – Alan KnepferChief Sales Officer at RadarFirst.
Alan continued, “With enhanced efficiency and the assurance that teams follow organizational best practices, Playbooks makes RadarFirst an accessible platform for growing privacy programs that require scalability without compromise.”
New Workflow Functionality Provides Efficiency and Consistency
Playbooks complement RadarFirst’s recently released Incident Dimensions ability. Together, the components of the incident (e.g., privacy, compliance, security, records management) can be addressed by different teams in a collaborative, repeatable, and compliant manner.
With Playbooks, organizations have the ability to define and implement a consistent strategy for each unique situation (e.g., misdirected email, lost/stolen computer, phishing attack), to help privacy teams engage and collaborate. to the right stakeholders at each stage of the incident responding and proving appropriate efforts to internal leaders and regulators.
“For organizations seeking to mature their privacy programs, Playbooks at RadarFirst reduces the time spent by the incident leading to the investigation and closure of incidents through well-documented, iterative processes while improving compliance, which is essential for company leadership, ” said Greg SikesVice President of Product at RadarFirst. “In the past, teams had to rely on external documentation; using Playbooks, we helped our customers ensure a repeatable and compliant audit approach.”
Enhanced Ecosystem Integration
For a RadarFirst incident associated with a ServiceNow incident (either an IT Service Management ticket (ITSM) or Security Incident Response ticket (SIR), enhancements have been made to expand the integration of technology between ServiceNow at RadarFirst. Customers who use this integration experience close collaboration and coordination between the IT, Security, and Privacy teams in resolving an incident.
Updates include new user functionality to map additional incident data, including custom fields, and the ability to send attachments from ServiceNow to RadarFirst such as related incident profile information that helps identifying privacy concerns associated with the event.
Strong Brand Values Reflect Current Growth
RadarFirst is committed to being the most innovative privacy solution for organizations of all sizes. In an opportunity to reflect on its position within the privacy space, RadarFirst changed its brand identity to better align with its current company values:
- Integrity and empathy
- Integration and innovation
- Respectful and straightforward
The new RadarFirst brand is flying, reflecting who we are-the global leader of privacy management innovation helping privacy teams of all sizes use the digital transformation of privacy processes to streamline incident management and build trust with consumers who manage personal information.
CEO of RadarFirst, says Don India, “Data Privacy has become the center stage around the world. Across the industry, the time to prioritize privacy processes is now. With the support of our customers and team, RadarFirst expects to see continued growth in all sectors. As more and more catalysts use our solution, RadarFirst will continue to make our name as an innovator for privacy. “
In today’s world of increasingly complex and evolving privacy regulations, RadarFirst offers innovative software solutions to data privacy challenges. With RadarFirst, the patented SaaS-based incident response management platform, organizations make consistent, defensive infringement notification decisions in half the time. Radar Breach Guidance Engine ™ profiles and analyzes data privacy incidents and generates incident-specific notification recommendations to help ensure compliance with data breach laws as well as obligations to contractual notice. Privacy leaders around the world rely on RadarFirst for an efficient, consistent, and defensive solution for responding to privacy incidents. Learn more at radarfirst.com.