New ServiceNow app for collaboration on Microsoft Teams

Serve immediately Expanded with Microsoft And, as part of the latest Rome version of its Now platform, it introduced a new platform application cooperation For Employee center It integrates Microsoft Team And provide a simplified employee experience in a mixed work environment.

The two companies also announced that they will invest in joint innovation and IPO efforts through the following workflow ServiceNow e team.

ServiceNow’s new employee center will be available as a collaboration application Built directly into the team.

Collaboration applications are a new class of Teams applications that operate in multiple ways and provide a rich experience in chats, channels, and meetings.

ServiceNow’s highlighted employee center provides employees with a Unified portal to find information, Get cross-departmental resources and support-including IT, human resources, facilities, procurement, and legal-and request the services they need.

Through the Teams app, Employees can access the portal directly in their workflow.

ServiceNow—emphasizing Microsoft—not only takes advantage of the contextual inclusion of process components in Teams, but also uses connection as a service with Teams in its software platform (Software as a service) To complete the provision of its collaborative applications.

For example, ServiceNow integrates Meeting scheduling function Teams from Microsoft Graph is in its web application, so agents can easily hold meetings to manage the most important events.

ServiceNow announced the establishment of a strategic partnership with Microsoft in July 2019.After that, even large important customers-for example NTT data -ServiceNow has been implemented in Microsoft Teams.

To further accelerate this momentum, ServiceNow and Microsoft are now deepening their investment and cooperation in product innovation to further promote customer success and market entry in all ServiceNow and Teams workflows.