One Identity integrates with ServiceNow to help customers meet the security and compliance requirements of sensitive applications

Integration with ServiceNow provides a consistent and unified experience for joint customers while gaining the full compliance and governance capabilities of Identity Manager

ALISO VIEJO, California, September 9, 2021 (Global News Agency) – OhNew identityThe recognized leaders in identity-centric security today announced that they have joined the ServiceNow Partner Program as technology partners.

and Serve immediately^® Will allow an identity Identity manager Provide identity access governance and service management solutions for mutual customers to ensure that control measures are in place to meet the increasingly stringent security and compliance requirements surrounding user access to sensitive applications. You can find Identity Manager for One Identity in the ServiceNow store.

Identity Manager service catalog integration provides end users with a consistent and unified workflow experience while gaining the complete compliance and governance capabilities of Identity Manager to unlock value for mutual customers. End users can make identity-related requests through the familiar service catalog in Identity Manager or ServiceNow.

• Users have a “one-stop shop” with a unified interface to improve security and ease of management

• ServiceNow is enhanced through the Identity Manager governance platform to achieve compliance and security control

• Joint customers can take advantage of ServiceNow’s code-free automated workflow and approval capabilities, enabling organizations to improve customer experience, accelerate service delivery, and reduce operating costs

Bhagwat Swaroop, President and General Manager of One Identity, said: “The ever-changing security and compliance requirements are the main challenges faced by all companies, and companies are looking for solutions that provide IT governance. “This integration enables our joint customers to Solve some of their biggest challenges in identity governance, including access governance for manual configuration requests, closed-loop auditing of ticket requests, and service desk ticket creation and supervision governance and management. “

The story goes on

Identity Manager service catalog integration:

• Provide access requests for Identity Manager service catalog items from the ServiceNow user portal.

• Request the right to be fulfilled by Identity Manager in ServiceNow

• Create and maintain a service catalog for all IGA-related access request items

• Control and manage which catalog items should be available for IGA requests

• Approval for easy configuration of catalog items that require them

• Separation of responsibilities when requesting items, compliance inspection

Integration with ServiceNow Service Catalog enables organizations to advance their digital transformation and provide a wide range of products and services through a modern and user-friendly storefront. Users can request company resources, such as applications, system roles or group memberships, and non-IT resources, such as mobile phones or keys, directly from ServiceNow. The integration also provides governance of IT requests by ensuring that clear audit trails and controls are in place to meet security and compliance requirements. This allows organizations that standardize ServiceNow as the preferred request platform to benefit from the enhancements provided in Identity Manager. Users can make resource requests in ServiceNow, which will be processed and fulfilled by One Identity Manager. Provides governance for the request process by providing a flexible policy-based approval process that supports approval workflow and Separation of Duties (SoD) policy checks.

Martin Kuppinger, founder and principal analyst of KuppingerCole Analysts AG, said: “Companies are looking for solutions that meet strict compliance and governance regulations, which are critical to ensuring security.” “Solutions to these pain points can be One Identity’s solutions. Providing a seamless experience for users of Identity Manager and ServiceNow helps ensure a consistent and unified experience, thereby improving security across the board.”

For more information about the Identity Manager service catalog, please visit: https://www.oneidentity.com/servicenow-integration/

About an identity

An identityIt is a business of Quest Software. It develops a unique and comprehensive portfolio of identity management products through a cloud-first strategy to help organizations implement identity-centric security strategies, including AD account lifecycle management, identity governance and management, and privileged access management . One Identity enables organizations to reach their full potential without being hindered by security, and without threats, regardless of how they choose to use the service. One Identity and its methods are trusted by customers worldwide. More than 7,500 organizations worldwide rely on the One Identity solution to manage more than 125 million identities, improve their agility and efficiency, while protecting access to their systems and data-local, Clouds or hybrids.For more information, please visit http://www.oneidentity.com.

ServiceNow, the ServiceNow logo, Now, Now Platform and other ServiceNow logos are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

Media Contact:
Maria Gautier
High Line Public Relations
915-314-0760
[email protected]