Senior Content Writer-Now-Now

Title: Senior Content Writer-Start Now
Location: Santa Clara, California (HQ) or Chicago, Illinois

Position report to: current editorial director

the company

Work is very important. Here, we have spent a third of our lives. The workplace of the future will be a good place. We are committed to achieving this for people all over the world. This is why we put people at the core of what we do.

People are important. Our employees are passionate about learning, construction and innovation. Whether you are an engineer, sales professional, financial professional, or anyone in between, our responsibility is to provide everyone with meaningful influence and broad growth space.

Now it’s how we use our own product on ServiceNow, or we like to call it, drink our own champagne. Our products help customers drive the digital transformation of the entire company by using the Now platform and our IT, staff and customer workflows, thereby increasing productivity and providing our employees, partners and our most important asset… our customers Excellent experience. We shared stories of how we used our products, which inspired our customers.

Roles

Senior content writers will be passionate about creating exciting narratives and exchanging outrageous ideas. We are looking for people with executive storytelling experience to bring stories to life through engaging presentations, case studies, blogs, thought leadership works and videos. The successful candidate is an energetic self-initiator with a recognized ability to write articles for well-known media companies, technical organizations or formal journalists. You must enjoy working in a fast-paced collaborative environment with autonomy. Successful candidates will be highly organized, process-driven, and able to arrange their own schedule flexibly to meet business needs.

Examples of your writing and presentation should be included in the portfolio sample.

What will you do in this role:

• The “immediate action” task is performed through content that “will support stakeholders who interact with our customer base to tell influential and true instant stories”.
• Your work enthusiasm is high, and your organizational skills are strong. You can flourish in a fast and dynamic environment. You can determine the priority and adjust accordingly according to the current work needs.
• You can communicate effectively and send presentations to groups at all levels, and you can answer questions calmly and confidently.
• You have a strong professional ethics, disciplined execution ability, and are willing to provide results
• Develop fascinating stories for executives and service owners to introduce in executive briefings, trade shows, conferences, webinars, and customer calls.
• Write scripts and speaker notes for live demos, videos, web content and other formats
• Promote collaborative work meetings with ServiceNow executives and practitioners, and record the stories of internal and external target audiences with real voices.
• Generate fresh story concepts, narrative arcs and creative themes
• Collaborate with content designers on creative themes, visual styles and plot synopses
• Transform complex information and ideas into intuitive and effective explanations
• Use ServiceNow solutions to create case studies, blogs and articles about our employee experience and business results.
• Construct templates and frameworks for providing persuasive communications that are analytically persuasive and emotionally convincing
• Lead the development of new content and continuously improve the content creation process to ensure quality, consistency and efficiency.
• Actively participate in social media to promote our content.
• Learn about our ServiceNow products and our knowledge of using them internally. Keep up with the latest version of the solution, changes in marketing activities and consistency with the brand.
• Manage the creation and maintenance of Now on Now communication materials, including presentations, web content, case studies, video scripts, etc.,
• Support IT executives by temporarily requesting new content
• Learn about ServiceNow products and the Now platform to support your narrative

In order to succeed in this position, we need someone:

• Have a bachelor’s degree or 8-10 years of equivalent relevant work experience
• Excellent written and oral communication skills
• Is an independent self-starter and fast learner, with a broad skill set, able to adapt to changing scopes and timetables in a fast-paced environment.
• Demonstrates the ability to collaborate across functions to develop program-specific content-some of which are cross-product or multi-product related.
• Easy to edit, participate in peer review and ensure editorial standards are met.
• Experience in storytelling in the field of IT technology (IT, security, enterprise architecture, cloud, mobile applications and related digital business programs/applications)
• Have social media experience
• Willing to guide and train others’ presentation skills

ServiceNow is an equal employment opportunity employer. All qualified applicants will be considered for employment regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity or veteran status.If you are disabled and need reasonable arrangements to complete any part of the application process, or have limited or unable to access or use this online application process, and need an alternative application method, you can contact us [email protected] Seek help.