ServiceNow appoints experienced SaaS executive Paul Smith to lead the company’s EMEA region

London-(Business line) -ServiceNow (NYSE: NOW) is a leading digital workflow company dedicated to providing people with better jobs. Today, it was announced that Paul Smith has joined the company as the senior vice president and general manager of EMEA, since 2020 Effective July 7. Since joining the company with Salesforce, Smith has held various positions in Europe, the Middle East and Africa, and most recently served as Executive Vice President and General Manager of the United Kingdom.

Smith has 17 years of technology industry leadership and senior management experience with ServiceNow, and has a good track record in leading sales, entering market operations, and developing new markets to drive triple-digit growth.

“As companies around the world transform themselves into modern digital enterprises, ServiceNow is leading the workflow revolution. “ServiceNow CEO Bill McDermott said.”The best leaders and top talent want to work for companies like ServiceNow, where they can create the future.We are very happy that Paul Smith joined our team to serve our customers and lead our EMEA region to a new level of becoming an enterprise software company in 21 countries.^ST century. ”

Smith will lead a region that includes many of the company’s most important markets and growth opportunities. ServiceNow’s EMEA region revenue increased by 32% year-on-year in 2019; as of the first quarter of 2020, the EMEA region achieved approximately $1 billion in revenue.

“Smith said: “ServiceNow is a leader in workflow and one of the most exciting and innovative growth companies in the world.”The primitive nature of a single Now platform provides ServiceNow with a rare combination of scale and agility. It is the customers who are their key partners who are required to work hard to do this as they digitally transform their business to respond to the upcoming changes. ”

Smith continued: “In your life, there are sometimes opportunities to define a career. ServiceNow is one of them for me. The talented workforce and commitment to the success of customers and partners set it apart from other global brands. I am very happy to join and honor the opportunity to lead the EMEA business in the next phase of growth. ”

Smith succeeded Phillip van der Wilt, who held this position from January 2016 to July 2020. During this time, under the leadership of van der Wilt, the EMEA business developed rapidly, and ServiceNow has a solid position in the entire EMEA.

“I am very grateful to Philip for his leadership in the development of our EMEA region over the past four years and establishing ServiceNow as a strategic partner for many of the world’s leading companies. “ServiceNow Global Sales Executive Vice President Kevin Haverty said.”After Paul joins our team, we will continue to maintain the momentum and promote the next phase of growth. Paul’s extensive experience and outstanding track record in the region will help ensure that ServiceNow accelerates our leadership as a senior executive leader in digital transformation. ”

Smith started his career at Procter and Gamble, but soon after he became interested in the technology industry, he took him to Microsoft and led many innovative start-ups. He joined Salesforce in 2012 to lead its EMEA Marketing Cloud business, and then continued to lead EMEA Cloud Sales until he was appointed EVP and GM UK&I in February 2019.

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ServiceNow (NYSE: NOW) is creating the world of work and making people work better. Our cloud-based platform and solutions provide digital workflows that can create outstanding experiences and release productivity for employees and businesses. For more information, please visit: www.servicenow.com.

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