ServiceNow expert TESM opens office in the Netherlands

TESM, a service provider of solutions, processes and technologies based on the ServiceNow platform, announced that it will open a Dutch office on April 4. TESM/NL is located in Rotterdam.

The Dutch branch is led by ServiceNow veteran Maarten le Noble from KPN (photo). TESM / NL’s services are mainly concentrated in higher business areas, helping companies get more benefits from the ServiceNow platform, such as faster implementation, higher return on investment, and shorter time to market for new products or services.

Two propositions
In the next period, TESM/NL will have two important recommendations. First, GRC (which stands for Governance, Risk and Compliance) is a solution based on ServiceNow. This solution can help companies easily, quickly and clearly comply with the most diverse laws and regulations, such as the current GDPR, through automation.

The second solution is ServiceNow’s service catalog. It usually takes more than a year to develop such a catalog yourself. TESM/NL guarantees the implementation time is twelve weeks. Authorized employees can quickly add new services to the ServiceNow catalog by themselves, without having to contact their own IT department, and usually have to wait a long time. Through the new service catalog, product owners can provide employees with new services within 48 hours. For example, a facility manager can quickly develop a car wash service, or a telecommunications manager can distribute new calls.

Through these solutions, TESM/NL helps companies and organizations get more value from ServiceNow, thereby making them more agile and customer-oriented.

Clear need
Maarten le Noble, general manager of TESM/NL started with enthusiasm: “Through his method, TESM/NL really helps the business world get more value from ServiceNow’s investment. We have proven this in some of the largest banks in England. I have been the chairman of the user group ServiceNow Benelux for many years and I know there is a need here.” Before coming to TESM/NL, Le Noble was the business application manager of KPN, responsible for all business-to-business applications. Prior to this, he was a consultant and delivery manager for the large business units of KPN Consulting and its legal predecessors, Getronics and Pink Elephant.

Many companies help
TESM was established in July 2013 and is headquartered in the United Kingdom. TESM’s consultants have helped many large companies, including some of the largest banks in the UK, obtain a higher return on investment from the ServiceNow platform. ServiceNow is a platform that allows you to use intelligent automated machines to coordinate the processes of the entire organization to achieve smarter and faster work. The company is rapidly developing business on a global scale to serve its international customers all over the world.