The “technical” support program for the coronavirus emergency has multiplied: right now, Like other vendors, it announced that it would provide certain services for free. As part of the new customer support program, the company will provide four applications from now until September 30, namely: “Community Application” It is very useful for companies or other types of organizations to manage tasks in emergencies or emergencies.Technically speaking, ServiceNow is talking about Workflow management, This is his specialty: the company handles the automation and digitization of workflows through the cloud.
The first free quote is Emergency outreach, The workflow allows the company to contact employees via email or via notifications on the ServiceNow mobile app (Now Mobile App) to ensure that everything is in order, ask them where they are or provide respectable information and security measures.
Emergency self-report Rather, it is a workflow that employees can use to inform the company of their reasons for leaving the workplace in the current crisis situation.use Emergency exposure managementThen, when the company realizes that an employee has been infected, it can identify other people in contact with the employee based on the history of meetings or work trips.
The fourth application, Emergency response It targets government organizations and citizen protection. The app was created by the Washington State Department of Health (ServiceNow customers) to help you better manage emergencies, such as the current Covid-19 pandemic.
In addition to donating US$100,000 to the International Medical Team and the Ccd Foundation, ServiceNow naturally chose to provide smart work to its more than 10,000 employees. It also turned the “Knowledge 2020” conference into a streaming digital event: it will no longer be held in Orlando, but only online on May 5.
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