ServiceNow Japan provides apps to support workplace development under the new normal-Cloud Watch

On the 3rd, ServiceNow Japan GK will prepare an environment suitable for the era of the new normal from the perspective of employees as a new product of “employee workflow”. This application can centrally manage employee services and build a cross-departmental workflow. It has begun to provide “workplace service delivery” to support the construction of workplaces.

Employee workflow is a service that helps improve employee experience by managing personnel, general affairs, and information systems and other employee services on a single platform and providing cross-departmental digital workflows. With this new lineup, Workplace Service Delivery is a single solution that allows employees to reserve the desks, meeting rooms, collaboration spaces, and other work spaces they need when they return to the office from anywhere. I will provide one.

This allows employees to easily request access to conference room configuration, catering, AV support, etc., as well as analysis and usage data needed to optimize service levels, such as office expenses and facilities. , Can provide managers with the overall situation of facilities and workplaces.

Specifically, “Workplace Reservation Management” allows employees to book physical workspaces through a self-service interface, and can easily register office visitors and plan visitor tasks. Workplace visitor management can be automatically executed with visitors and workplace spaces. It provides managers across facilities and workplaces with the tools and visibility needed to plan and optimize digital workplaces. A variety of tools are provided, such as “management”.

According to ServiceNow Japan, companies that plan a return to work strategy to ensure the safety and security of their employees can automatically allocate cleaning tasks or reserve working space after using office facilities. In doing so, you can ensure social distancing.

In addition, by combining with other tools such as ServiceNow Safe Workplace Suite and HR Service Delivery, you can understand the health status of employees, track contacts, manage the inventory of health and protective equipment such as masks, and ensure the safety of business trips. As employees can use specific activities (Measures) and other functions, so a more complete resumption solution can be constructed.