ServiceNow launches an agent platform for understanding the IT environment

ServiceNow recently launched the Agent Client Collector Visibility (ACC-V) platform. With this agent-based platform, administrators can fully automate the monitoring of all infrastructure, endpoints, and application environments, and respond more quickly to incidents.

With the launch of the Agent Client Collector Visibility (ACC-V) platform, ServiceNow provides companies with the opportunity to monitor and automate the entire IT environment from a central environment, from infrastructure to endpoints and applications used. This central overview should help their work, but the most important thing is to give administrators the opportunity to quickly respond to or prevent any problems or incidents in a fully automated manner.

Agent in a central environment

Specifically, the ACC platform combines various agents in one environment. This approach is different from traditional agents that are more isolated and focus on specific hardware, software, and cloud platforms. The data collected by ACC is also used to optimize costs. Through this new platform, ServiceNow hopes to prevent customers from over-investing in various IT monitoring tools.

Function

The platform can monitor applications and endpoints based on policies. In addition, you can gain real-time insights into endpoint configuration and performance data.

In addition, the platform also provides an automated “playbook” for administrators. These predefined scripts provide hardware and software management solutions. This includes performance, inventory management, usage data, and expenses.

The ServiceNow Agent Client Collector Visibility (ACC-V) platform is immediately available.

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