ServiceNow (NOW) Secures US Department of Defense Impact Level-5 Provisional Authorization


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ServiceNow (NYSE: NOW), the leading digital workflow company that makes the world a better place for everyone, announced today that its ServiceNow National Security Cloud (NSC) offer has earned U.S. Department of Defense (DOD) Impact Level 5 (IL5) Provisional Authorization. As such, ServiceNow NSC is one of several software-as-a-service and platform-as-a-service (SaaS/PaaS) offerings developed and authorized to meet the stringent Department of Defense Cloud Computing Security Requirements Guide at Impact Level 5.

The IL5 Provisional Authorization will accelerate DOD’s digital transformation, as it allows DOD, its mission partners and select federal agencies to transfer highly sensitive data, including Controlled Unclassified Information and Unclassified National Security Systems, to ServiceNow cloud-based solutions hosted on Microsoft Azure Government.

“Since forming a strategic alliance with Microsoft in 2018, ServiceNow has empowered DOD to modernize its digital infrastructure and meet other mission -critical goals, such as driving efficiency and delivering better experiences for to employees, ”said Steve Walters, Vice President of Federal Sales, Services Today. “It validates our commitment to meet greater security compliance standards, IL5 Provisional Authorization makes it easier for customers across DOD to achieve mission goals quickly, and address critical issues affecting their organization, from navigating the new world of work to maximizing talent retention and engagement. . ”

Through its IL5 Provisional Authorization, the NSC provides federal agencies with 430 security controls, enabling them to better manage, process and safeguard their data. This approval for NSC expands ServiceNow’s growing portfolio of services tailored for the U.S. public sector, which already includes the Government Community Cloud (GCC) cloud service offering. Both the GCC hold a FedRAMP High Provisional Authority to Operate (P-ATO) and a DoD IL4 PA as well.

“There is a tremendous opportunity for customers — including the national security sector — to apply the power of the cloud to be more efficient and responsive,” said Rick Wagner, President, Microsoft Federal. “Our partnership combines ServiceNow’s expertise in digital workflows with Microsoft Azure, our trusted cloud, to enable customers to accelerate their digital transformation, while meeting ever -evolving security and compliance threat landscapes. “

ServiceNow continues to be committed to customer information security and data privacy requirements. For more information on IL5 as well as our other global certifications such as the Australian-protected IRAP and ServiceNow hosted in the Azure regions of Singapore, visit Regulated Industries page and our ServiceNow Trust and Compliance Center.

For more information on plans that will help shape the future of federal government work, see a recap of ServiceNow’s participation in this year’s Federal Forum.



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