knowledge It’s the ServiceNow conference in Las Vegas. It’s an appointment about innovation in the world of innovation at work. ServiceNow is a company that supports digital streams to create disruptive productivity experiences for employees and organizations. During the event, the most authoritative experts in the industry thought about the future of intelligent automation. ServiceNow itself also announced important innovations in many fields, showing how the company redefines the future of work.
The first of these announcements is about Move now This makes it possible to carry out work activities in a simple and intuitive way at any time and on any device. Employees will eventually be able to work in the same way as using consumer apps to make purchases, keep in touch with friends, or book services.
Mobile onboardingRather, it is a solution designed to provide a consumer-like mobile experience for employees when they start a new job. This is an application that allows you to organize space, technical tools, and define bureaucratic issues between different departments (such as finance, human resources, and IT) without having to separate each department.
Thanks to the integration with ServiceNow, just saying “Hey Siri, open ServiceNow and create a report with these characteristics” is enough to communicate Apple AI and Google Assistant AI in the app.
In addition, with Service owner workspace The performance of all IT services can be fully understood in real time through a single interface. The goal of this solution is to provide the information needed to make the right decisions about which services to invest in in the long-term.
Operator workspace Rather, it allows IT to optimize digital services and prioritize operations that require focus through a holistic view of the health of applications and services. Therefore, operators can manage more services and operations, and expand and adjust resources quickly and easily.
During the activity Knowledge 2019, ServiceNow also announced the establishment of two partnerships with Deloitte and Google Cloud to create joint products to make the digital transformation of enterprises easier and faster. Examples include DeloitteAssists, voice support for hospital patient communication, and integration of the ServiceNow ITOM solution with Google Cloud Platform.
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