The service now embeds workflows in the Microsoft team ZD Net

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Microsoft is embedding a domestic workflow in the team for service self-service, case resolution and collaboration of service agents.

With Microsoft launching its Ignite Virtual Conference, the Service also began the effort with the release of its now platform in Paris. Microsoft has announced BV of products, roadmaps and services.

The Services outlines the following integrations:

  • With the service, employees will be able to submit requests, receive updates on work in progress, work on notifications, and chat with virtual agents, and connect within the Microsoft team.
  • Collaboration can be found in IT service management services.
  • Agents can launch teams to collaborate with peers and other agents and to update teams. The Teams Meeting will integrate the Extensibility Services workflows and resolve issues within the meeting.

The integration of the collaboration between the Servisno and the Microsoft team follows the connection to Microsoft Azure and the Service Cloud Insight and the Servicesno Software Asset Management and Microsoft Azure Active Directory.

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