With the support of private equity firm Sunstone Partners, professional services and integration provider Thirdera has acquired ServiceNow partners and UX/UI design agency Appoxio. The financial terms of the transaction were not disclosed.
This is the 574th technology M&A transaction covered by ChannelE2E so far in 2021.
As part of this transaction, Thirdera launched a ServiceNow-focused business unit called Thirdera Digital (3D). Located in Calgary, Alberta, Appoxio is a ServiceNow Premier partner, focusing on UX/UI design, portal development, custom applications and integration. The company was founded in 2018 by former ServiceNow employee Frank Schuster and found a niche market in combining UX/UI design with ServiceNow architecture and development experience.
Appoxio’s nearly 40 employees will join Thirdera. In addition, the buyer stated that Thirdera will retain the Appoxio office in Calgary and plans to expand its operations and capabilities in the region.
Schuster will become senior vice president of 3D, reporting to Thierra CEO Jason Wojahn.
Thirdera acquires Appoxio: ServiceNow opportunity explained
Jason Wojahn, CEO, Thirdera
Frank Schuster, founder, Appoxio
In a prepared statement regarding the acquisition, Thirdera CEO Jason Wojahn said:
“As part of Thirdera, 3D will break new ground in user experience design by focusing on the integration between people and technology. This integration is the foundation of the modern digital enterprise and will increase adoption by providing a more intuitive and efficient experience. , Participation and ultimate satisfaction, thereby driving a significant return on investment. With ServiceNow as the center, 3D will help customers reimagine, improve and connect people and ideas.”
Added Appoxio founder Frank Schuster:
“Behind every outstanding ServiceNow user experience, there is an excellent workflow and technology platform. APPOXIO will use our digital skills and design expertise to help Thirdera create better connections for people, functions, and systems throughout the enterprise We are very happy to join the Thirdera team.”
ServiceNow partner mergers and acquisitions
The ServiceNow ecosystem continues to prove itself an attractive M&A playground for many IT consulting firms, MSPs, private equity firms, and independent software vendors (ISVs). Ongoing activities mainly revolve around the fast-growing market and the shortage of skilled experts.
Many of these partners use ServiceNow as a common IT service management (ITSM) software bridge for joint management services that extend to the mid-market and corporate IT departments.
Thirdera itself is a partner of ServiceNow and is no stranger to acquisitions of similar companies. In May 2021, the company acquired Service Line Solutions (SLS), a fellow ServiceNow partner.
After Sunstone Partners acquired and merged three ServiceNow partners, Thirdera was established in early 2021. Thirdera’s previous independent companies were Evergreen Systems, Cerna Solutions, and Novo/Scale. Thirdera is headquartered in Leesburg, Virginia, and has employees in North America, Latin America, Australia, and India.
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