ServiceNow supports internationally renowned companies such as Uber for Business and Zoom Video Communications. Strengthen ServiceNow’s strategy of positioning itself as a strategic partner in the development of business activities, thereby improving the partnership of its employees’ daily lives.
Uber for Business and ServiceNow collaborate to ensure employee safety
Uber for Business and ServiceNow jointly developed the “Book Uber” feature, which is now available in the ServiceNow Workplace Safety Management application. A service from the new ServiceNow Safe Workplace suite was launched to meet the needs of businesses during the COVID-19 crisis. The new “Book Uber” feature will allow app employees and users to easily coordinate Uber journeys to and from the workplace over the phone. In addition to the features already available on the Now mobile app, a new feature is also provided, such as the ability to schedule an arrival time or reserve a work area. This new integration is part of Uber’s new policy to protect the health and safety of drivers and passengers.
Zoom trusts ServiceNow to improve its customer service
Zoom Video Communications announced the integration of the ServiceNow Customer Service Management (CSM) suite to expand its strategic customer service capabilities to more effectively meet new business needs. ServiceNow’s CSM suite will enable Zoom to improve its customer service self-service capabilities to better manage large numbers of requests. Zoom also plans to deploy the Now platform including AIOps functions to support the development of its hardware as a service (HaaS) business model.
#Uber #Commerce #Zoom #Trust #ServiceNow
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