UiPath extends integration with ServiceNow to development

If you want to automate a specific process, Robotic Process Automation (RPA) itself is very powerful. Associated with the party that mainly focuses on optimizing the workflow, it becomes more powerful. This is what UiPath and ServiceNow did with UiPath Activity for ServiceNow over a year ago. Today, these companies are expanding the integration of their platforms with ServiceNow’s UiPath test manager.

The UiPath Activity of the earlier ServiceNow is a so-called collection ActivityThis links UiPath’s RPA platform to the ServiceNow platform through ServiceNow’s public API. For example, you can adjust automatic recording and recording attachments in this way. In contrast, ServiceNow IntegrationHub UiPath Spoke allows you to control your UiPath robot from ServiceNow.

ServiceNow’s UiPath Test Manager

So far, the integration between the two parties has mainly revolved around optimizing the daily work processes within the entire organization. Through the new integration, the optimization of software development is added to it. The goal is to help organizations develop better software. The main purpose is to do this more efficiently. In particular, it can be profitable during the testing and development of the software, that is, before the release.

ServiceNow’s UiPath test manager should be able to achieve this profit. This connector enables ServiceNow and UiPath customers to improve workflow during software development. In other words, UiPath’s environment is integrated with ServiceNow’s test management 2.0 and agile development modules. The first module is mainly used to support testers and developers during software testing. The second collection is all the information from the independent tools used for actual development and is presented in a centralized manner. Therefore, this is more focused on making the entire development process run as smoothly as possible.

Automated test environment

In the final analysis, UiPath’s new integration mainly means further automation of the test environment. This is the scope of RPA, because there are a lot of repetitive tasks in these environments. Ideally, you perform the same operation every time, which is the purpose of RPA. With this integration, you can automate processes in the ServiceNow environment directly from UiPath Studio Pro.

You can also monitor these automated tests. This is of course important, because as an organization, you like to own and track progress. UiPath Orchestrator uploads these results completely independently immediately after they are available in the ServiceNow environment. In order to ensure that UiPath’s software robots complete their work correctly, this is also very insightful in detail. If there is a problem with one of the robots, you will quickly notice. UiPath has some of them Continuous RPA testing Call up. This is to minimize maintenance, downtime, and other risks when the robot is no longer running.

All in all, this is another important step in integrating RPA into the organization’s key processes. Frankly, we expect more such integrations in the future. After all, there is still a lot to be automated.