WingArc1st launches “SPA Cloud for ServiceNow”: EnterpriseZine

WingArc1st announced the launch of “SPA Cloud for ServiceNow”, connecting the document management solution “SPA Cloud” with ServiceNow. The solution will be provided from the “ServiceNow Store Japan version” website operated by ServiceNow. By using the “SPA Cloud Adapter for ServiceNow”, you can connect to SPA Cloud without code.

By connecting ServiceNow and SPA Cloud, users of ServiceNow’s customer support service “ServiceNow Customer Service Management” can safely and automatically store transaction documents such as application forms related to customer support, as well as operations starting from ServiceNow’s digital workflow, The process can be automated.

In addition, SPA Cloud’s automatic import/organization and version management/document management functions automate complex tasks related to document management, thereby operating in a safe environment, thereby improving work efficiency and internal control.

In addition, with the AI ​​OCR function provided by SPA Cloud, the digitization of paper documents is not just image data, but the digitization of document attributes and content. As a result, the data in the document can be used effectively.

Cooperation Overview

• Using “SPA Cloud Adapter for ServiceNow”, you can link ServiceNow target records and documents and save them in the “SPA Cloud” folder. Importing “SPA Cloud” documents can save the ServiceNow screen from the URL link above.Can refer to
• By linking with “SVF Cloud for ServiceNow”, the data accumulated on ServiceNow can be output as it is, and all-in-one operations from ServiceNow to printing, PDF output and document storage can be operated with one click.

【related articles】
・ WingArc1st, “SPA Cloud” realizes atypical data conversion
・ Toshiba Digital Solutions and WingArc1st reached a strategic alliance agreement to realize the Toshiba Next Plan
・ WingArc1st releases “SVF Ver.10.0” based on the concept of “Future Form”