WingArc1st provides solutions for linking document management cloud “SPA Cloud” and ServiceNow – Cloud Watch

WingArc1st Co., Ltd. announced on the 6th that it will start to provide “SPA Cloud for ServiceNow” that connects document management solutions “SPA Cloud” and ServiceNow. Prices start at 75,000 yen (excluding tax) per month and are provided by ServiceNow Store Japan version, an app store operated by ServiceNow.

SPA Cloud is a document data utilization cloud that integrates OCR and document management functions, and supports document data conversion, business automation and data utilization. This time, the dedicated adapter “SPA Cloud Adapter for ServiceNow” developed for ServiceNow makes it possible to link SPA Cloud and ServiceNow without code.

Specifically, using ServiceNow SPA Cloud Adapter, you can link ServiceNow target records and documents and store them in a folder in SPA Cloud. You can import them from the URL link on the ServiceNow details screen into SPA Cloud. The documentation.ing.

About these functions WingArc 1st uses SPA Cloud’s automatic import/category and version management/document management functions to automatically perform complex tasks related to document management in a secure environment, thereby improving operational efficiency and internal control. In addition to being able to manipulate documents, by using the AI-OCR function, the digitization of paper documents is not just image data, but the digitization of document attributes and contents, so it is very attractive that document data can be used effectively.

As a specific example, users of ServiceNow’s customer support service “ServiceNow Customer Service Management” can safely and automatically store transaction documents such as application forms related to customer support, and start automating business processes from ServiceNow’s digital workflow. .

In addition, by linking with “SVF Cloud for ServiceNow”, data accumulated on ServiceNow can be output as-is, and integrated operations from form publishing to file storage will be possible.