Servicenow of the United States has acquired Israel Loom Systems, an expert in the field of artificial intelligence in IT operations (AIOps). The amount of the acquisition was not disclosed.
Loom Systems’ technology should further complement Servicenow’s IT service management and IT operations management solutions. In this way, customers can better understand their digital operations and can resolve IT barriers to prevent them from becoming real problems. After all, large companies undergoing digital transformation often encounter problems that are unknown beforehand. The loom system helps to automate the manual processes involved to limit operational problems and ensure high system availability.
Jeff Hausman, Head of IT Operations Management at Servicenow, said: “The IT department is striving to meet performance expectations and meet the growing demand for new high-quality digital services. “By integrating Loom Systems’ analysis of logs and measurement data with Servicenow’s AIOps and workflow With the combination of automation, IT departments can proactively identify and solve operational problems. ”
Loom Systems was founded in 2015 by General Manager Gabby Menachem, Technical Director Ronny Lehmann and Product Director Dror Mann. The Servicenow acquisition should be completed in the first quarter of this year.
#Servicenow #acquires #Loom #System
More from Source