The virtual Now at Work conference held in German-speaking countries on October 6, 2020 is one of the ten regional conferences held by ServiceNow around the world. When it started at 9:30 in the morning, it was already third in chronological order, because the events in Japan and Asia had already begun due to the time difference.
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In Europe, there are five other regional meetings for France and Italy. Scandinavia/Benelux, Spain, the United Kingdom and Ireland, all teach in their native languages. That day ended the activities on the American continent. Due to public holidays, the Australia and New Zealand meeting will not be held until October 15 a week later. instead.
Direct detour recording
ServiceNow Chief Innovation Officer Dave Wright presided over the opening ceremonies of all regional meetings, and he outlined the innovations in the Paris platform (the latest update of Now Platform). After the keynote speeches by Detlef Krause and Alain Badoux (see below), the virtual visitors were spoiled for the first time because four different themes of speeches were started at the same time: more keynotes, product launches and related Paris releases All details of the new features, customer meetings and case studies from well-known companies and partner tracking.
The pain of choice is of course only theoretical, because no one needs to miss anything. Since the live conference, all speeches can be used as recordings-not only recordings of German-speaking conferences, but also all ten. But first, we must have some understanding of all aspects of the German conference:
In the German keynote speech Detlef Krause, Vice President and General Manager of ServiceNow Germany, CIO Claudia Plattner of Systel, a subsidiary of Deutsche Bahn, and Janina Kugel, the host, presented their personal views on the digital transformation of German companies and authorities. The focus is on project experience and a strategic approach to digitizing work processes, especially in terms of business processes, structure and the agility and flexibility of IT platforms.
In the keynote speech Alain Badoux (Alain Badoux), Cornelia von Grünigen of the Swiss Federal Railways (SBB) is the vice president of the Alps and Eastern Europe. He introduced novel methods of managing employee experience that adapt to cross-company collaboration and the importance of business process design in the post-COVID world. Especially, in an era of rapid change, Now Platform involves practical design options.
Direct registration and program overview
More information about customer projects was (and still is) will be found in customer meetings. Among other things, the following highlights are shown:
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how about it Mercedes Benz Strengthen the relationship with dealers while providing customers with an excellent customer experience;
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how about it Coca-Cola European Partners Implemented a shared service center solution based on ServiceNow CSM;
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As Swiss Federal Railways (SBB) Provide asset management for 33,000 employees;
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As Allianz Organize your employees to return to the workplace through its self-service portal MyAllicia and Safe Workplace Apps;
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As HDI insurance Gradually coordinate and automate your human resources process;
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how about it Scheit and Bachmann Design end-to-end digital workflows for technical service providers;
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As Basler Insurance A customized claim portal has been established for the global logistics of pharmaceutical companies.
In the industry keynote series, ServiceNow experts dealt with issues in various industry branches:
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in Tomorrow’s public administration Drahomira Pumpr and Stefan Fischer showed how Now Platform provides the foundation and important building blocks for the digitalization of public administration.
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in Is kann a financial service operator? Melanie Abt and Dieter Schöne studied the expectations of new customers in the financial sector and the breaking of traditional value chains in the banking and insurance sectors.
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inside Manufacturing keynote Uwe Vieth provided insights into cloud conversion and field service management in manufacturing, and demonstrated IT conversion and customer experience in the automotive industry.
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inside Retail Keynote Klaus Peter Münstermann, T-Systems’ retail industry expert, and Ulrich Flamm, ServiceNow’s corporate sales director, discussed the current challenges of fixed retail and showed how to deal with them.
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in Optimize freight and logistics workflows and processes Accenture Mobile Business General Manager Nicole Goebel and ServiceNow Sales Director Sebastian Spicker outlined the successful implementation of complex workflows and processes in the freight and logistics industry.
Apropos workflow: The topic of current research is about changes in the digital work world Job transformationCreated by IDG on behalf of ServiceNow. Thorsten Fuchs, Senior Director of Central European Markets at ServiceNow, and Stefan Hügel, Chief Operating Officer of IDG Business Media, explained the new vitality of the subject during the corona crisis and how the company can improve its work capabilities despite the tremendous changes in the external framework.
The speeches of the next generation of entrepreneurs finally showed how Gen Z understands the future world of work.As part of 2 hours full day challenge A team of ten young people between the ages of 16 and 24 has developed ideas and solutions for the new working model on ServiceNow’s Now platform. In this section, you will experience the tone of the five best ideas.
Therefore, it is worth marking October 6, 2020 in bright red in the calendar in advance, but there is still no need to miss anything:
Click here to get the recording of “Working Now 2020”!
The recording is free, but the insights are priceless.
#Working #Allianz #MercedesBenz #HDI #design #workflows
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