Waltham, Massachusetts –Business line)-Software intelligence company Dynatrace (NYSE: DT) today announced that it has joined ServiceNow® Service Graph Connector Program, a new name in the Technology Partner Program, aimed at enhancing integration between Dynatrace® And ServiceNow. The Service Graph Connector utilizes the expertise of ServiceNow technology partners and ServiceNow engineering technology to provide a fast and reliable method for importing third-party data into ServiceNow Service Graph and Configuration Management Database (CMDB).
Dynatrace’s service graph connector enables customers to use Dynatrace Smartscape® Use real-time topology information to enrich ServiceNow’s Service Graph and CMDB, including in-depth application and infrastructure entity discovery, to ensure accurate and precise understanding of dynamic multi-cloud environments. This allows them to improve the user experience and accelerate digital transformation with greater confidence and less risk.
Steve Tack, senior vice president of product management at Dynatrace, said: “We have worked with many customers and ServiceNow for this integration, and we are very happy to provide the value they have been asking for.” “The intelligent observability of Dynatrace, the real-time topology of Smartscape technology And the combination of ServiceNow’s automated workflow and configuration data can provide customers with an accurate real-time understanding of their dynamic environment.”
ServiceNow Service Graph is a system of record for next-generation digital products and services that can handle the entire technology stack from infrastructure to application layer. It includes ServiceNow’s CMDB, a repository of all infrastructure, relationship and configuration management information. With Service Graph, IT organizations can use a broad and in-depth data foundation to manage the entire life cycle of digital products and services. In addition, it is the foundation of all ServiceNow products, allowing customers to combine technical components, people, and processes to form a service-oriented view. This connected approach enables customers to use their existing CMDB investments to rationalize investment portfolios, automate development, simplify cloud and security operations, manage risks and understand ROI, thereby driving high-value business results.
“ServiceNow leads the future of work by creating great experiences for enterprises,” said Jeff Hausman, Vice President and General Manager of IT Operations Management, Security and CMDB at ServiceNow. “We are very pleased that Dynatrace has integrated its Service Graph Connector to help further increase satisfaction, build trust, accelerate time to value and reduce risks to our mutual customers.”
For additional details, please visit Dynatrace blog or ServiceNow store.
About Dynatrace
Dynatrace provides software intelligence to simplify cloud computing complexity and accelerate digital conversion. Our all-in-one platform has large-scale automatic and intelligent observation, which can provide precise answers about application performance, infrastructure and all user experiences, so that organizations can innovate faster, collaborate more efficiently, and provide more Big value and less effort. This is why many of the world’s largest companies trust Dynatrace® To modernize and automate cloud operations, release better software faster, and provide an unparalleled digital experience.
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To learn more about how Dynatrace can help your business, please visit https://www.dynatrace.com, visit our blog and follow us on Twitter @dynatrace.
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