ServiceNow Paris, the new version of Now Platform has been released

ServiceNow has launched a new version of Now Platform, which is named after Paris, after the “NewYork” launched in October last year.In the new version, ServiceNow provides six new products on its platform, which manufacturers can use promise Manual workflow before digitization And increase productivity. Three new products are cross-industry:

• Business continuity management: By using the information in the Now platform to realize new automated analysis on business impact, business continuity development and crisis management plans to achieve operational flexibility. Business interruptions are a constant threat, and resilient companies need to anticipate them and develop feasible plans to minimize the impact and duration.
• Hardware asset management: Automate the IT asset life cycle by tracking detailed information about finances, contracts, and equipment and hardware inventory, so as to make better decisions from purchase to supply. In order to be economically resilient, it is for the company to understand which IT assets are available and in What matters.
• Legal service provision: By eliminating unnecessary emails and phone calls, legal services are provided with the visibility needed to make faster decisions and increase productivity.

ServiceNow Paris for the financial and telecommunications industries

In addition, ServiceNow is introducing three specific extensions for the financial and telecommunications industries:

• Financial Services Business Help banks connect teams and systems at all levels to speed up customer service. Digitize key workflows, such as payment and credit card applications, to increase efficiency.
• Telecom Service Management: Support more proactive customer experience and greater flexibility in service management, provide enterprises with improved service and operating platforms and insight into customer status, while reducing service costs.
  Telecom network performance management: Provide the network team with unique installation visibility, and be able to analyze, correlate and resolve events and alarms from various network monitoring platforms, so as to accurately identify the customers who need support, thereby solving key problems faster.

Leading companies that will use ServiceNow Paris include Microsoft, Zoom, Adobe, Uber, Accenture, Deloitte, Acorio, TPx, Veolia, Novant Health, Lone Star Academy, AEGIS Insurance Services and the City of Raleigh,

“C-Level has realized that the architecture of the twentieth century is too slow and appears helpless in the modern fluid work environment that requires speed and agility.” Said Filippo Giannelli, ServiceNow Italy Manager. “The benefit of ServiceNow has always been to have a single architecture, a data model, and a local cloud platform that can provide the workflow required by the enterprise to bring an outstanding employee and customer experience. The Paris version of Now Platform uses artificial intelligence , Stronger flexibility and cost optimization functions, provide a smarter experience. This provides the company with the conditions needed to succeed in the new normal economy.”