ServiceNow and Memora join forces to bring digital transformation to local businesses

A pandemic requires rapid response, and technology is an important ally in this process. In the process of finding the best market solution, Memora Processos Inovadores, which focuses on process management of customer experience, cooperated with ServiceNow, a multinational company that provides automated workflow and IT system solutions.
Taking advantage of digital platforms and other tools that allow users to control and monitor users, public and private institutions are turning to process automation to reduce costs and increase revenue. Therefore, the cooperation between ServiceNow and Memora aims to quickly and securely digitize the entire customer life cycle, from the service search process to the solution, through apps or online services.

Actions bring many benefits to users and related benefits to enterprises

“The cooperation with Memora will only increase our position in the public sector and bring digital transformation into all areas of government. We combine technology and innovation with industry expertise and delivery capabilities to provide greater improvement for institutions, citizens, and the entire market. The value proposition of good solutions and services”, said Ana Flávia Corujo, ServiceNow Alliance and Partnership Manager.
“In-depth understanding of our customers is the backbone of our work. Memora is an information technology company that has positioned itself at the forefront of management modernization concepts, methods and solutions for 16 years, and is committed to achieving effective digital transformation of services. To please our customers and citizens”, said Marcos Paiva, President of Memora Processos Inovadores.
This has brought many benefits to users and related benefits to enterprises. By implementing these solutions, the system can reduce errors and guide employees to perform necessary activities to achieve control and increase productivity.
Servicenow’s mission is to provide solutions to support governments and companies to provide better services to citizens, enable citizens to access services, and establish partnerships to provide our customers with the most innovative services”, ServiceNow’s Commercial Director Zhu Lianna Fernandez pointed out.
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