Asana, Inc. (NYSE: ASAN), the leader of the team work management platform, announced a new collaboration with ServiceNow on June 17 to increase visibility and collaboration between process management and operations teams. Working with Asana’s ServiceNow, cross-functional teams can take action faster and collaborate more easily, no matter where they are.
Efficiency in a decentralized work environment is still a challenge facing global teams and organizations. According to the 2021 Work Analysis Index (https://asana.com/en/resources/anatomy-of-work), more than one-third of knowledge workers ignore operations and messages when switching applications. I replied that it will eventually. In a dispersed work environment, it is more important than ever to build a seamless workflow to enhance the organization’s effective cross-functional collaboration and visibility.
“Working with ServiceNow allows distributed teams to integrate workflows between teams, departments, and tools,” said Billy Blau, Asana’s head of business and corporate development. “We are very happy to work with ServiceNow to provide our customers with the enhanced enterprise workflows required today. By integrating the most important tools for the enterprise, teams around the world can work easily. You will be able to make a great contribution. Influence. “
By linking Asana and ServiceNow, you can reduce the number of application switching and manual operations. You can take action by automatically triggering Asana tasks directly from the ServiceNow stream. For example, if your IT department records performance issues in ServiceNow, you can use it as a trigger to create a workflow that automatically creates tasks for your customer service team in Asana. Asana’s mission includes all the correct information in real time, so that the team can easily prepare the correct response and report your mental state.
This new feature can easily:
- Reduce manual work and limit the need to switch applications by creating a linked workflow between Asana and ServiceNow
- Trigger the creation of Asana tasks directly from the ServiceNow workflow to speed up the response and obtain background information on the actions that key participants need to take.
- Enhance visibility between departments and platforms, making distributed team collaboration easier
For more information on the integration of Asana and ServiceNow, please refer to https://asana.com/en/guide/help/api/servicenow.
Asana Partners: Connecting dispersed teams
Asana is a single platform that provides clear judgment and scope of responsibility, removing barriers that prevent distributed teams from working in their own way. The newly released Asana Partner Program is an ecosystem composed of more than 200 basic work tools and strategic channel partners from 75 countries/regions, bringing more power to Asana, reducing team communication time, and increasing creativity force. You can spend more time on it.
By using ServiceNow and other key enterprise tools, Asana eliminates information silos and allows organizations to coordinate their work while maintaining transparency. For more information about Asana partners, please visit https://asana.com/en/partners. Asana also announced the launch of seven new languages to coincide with its largest market expansion in history. More knowledge workers will be able to access Asana in their native language.
About Asana
From small projects to strategic plans, Asana helps keep things running smoothly. Headquartered in San Francisco, California, more than 93,000 organizations in 190 countries provide paid services, and millions of organizations have free plans. Customers around the world, including Accenture, Estee Lauder, Japan Airlines, Sky and Viessmann, use Asana to manage everything from company goals to digital transformation, product launches, and marketing activities. For more information, please visit https://asana.com/en.
* ServiceNow, the ServiceNow logo, Now, Now Platform and other ServiceNow logos are trademarks or registered trademarks of ServiceNow, Inc. in the United States and other countries.
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