“ServiceNow’s board of directors is excited about Bill McDermott joining the company. His global experience and track record will provide a smooth transition and continued strong leadership. Bill will further enhance ServiceNow’s vitality as a digital workflow leader dedicated to customer success And reputation,” Jeff Miller, head of the ServiceNow board of directors.
ServiceNow was founded in 2004 and had sales of $2.6 billion at the end of 2017, an increase of 36% over the previous year’s revenue.
TechCrunch emphasized that the company’s image is very different from SAP, which has entered the market as a traditional on-premises software company since 1972. When ServiceNow was founded, it was a software-as-a-service company operating in the cloud.
At SAP, McDermott was involved in the transition from a traditional company to a new cloud solution. Now he will lead a much smaller organization born in the cloud model.
It is estimated that SAP has approximately 100,000 employees, while ServiceNow has approximately 10,000. In 2018, the turnover was 2.6 billion US dollars (ServiceNow), while the latter was 24.7 billion euros (SAP).
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