Press release summary
(This document is an excerpt from Oracle’s press release issued in the United States on April 14, 2021.)
Oracle Cloud Infrastructure, Improved multi-cloud managementarriveServe immediatelyofAllianceAnnounce
Combining OCI services with ServiceNow’s IT operational management visibility, enterprise customers can use existing management platforms to automate, coordinate, and optimize infrastructure resources.
April 20, 2021
Oracle today announced that ServiceNow, an advanced digital workflow company that improves the way people work, will support Oracle Cloud Infrastructure (OCI). Enterprise customers can access the existing ServiceNow service portal from the ServiceNow IT Operations Management (ITOM) visibility application, which provides a single dashboard for managing public cloud resources from Oracle and other major cloud providers, allowing Access and manage resources.
Oracle Cloud expands its cloud product portfolio through 29 Oracle Cloud regions, Oracle Government Cloud, 7 global Oracle-Microsoft Azure interconnect regions, and full support for hybrid cloud strategies. Many multinational companies choose ServiceNow as their IT service management and IT operations management platform. Through this integration, enterprise customers will be able to use ITOM Visibility like any other cloud resource to discover and manage “OCI” IaaS, PaaS, and CaaS.
Scott Twaddle, vice president of product, industry, and partnerships for Oracle Cloud Infrastructure Products, said: “As enterprise customers move to a multi-cloud environment, they need a simple way to manage all of their cloud resources. This collaboration leverages Oracle and others The major cloud providers do business. This is a big step forward for all customers running critical applications. Customers will be able to view and manage all cloud resources, including Oracle, using their existing ServiceNow service portal. “
ServiceNow and Oracle announced a partnership between ITOM Visibility and “OCI”. This enables customers to analyze the inventory assessment and usage of cloud resources within the “OCI” lease. All cloud resources discoverable by Oracle Cloud are extracted and stored in ServiceNow’s Configuration Management Database (CMDB) repository for monitoring the availability of these resources for IT service, operation, and support level management. In addition, by combining CMDB content with ServiceNow’s AI Ops solution, customers can monitor workloads deployed in “OCI” and provide service context through label-based service mapping.
Jeff Hausman, Vice President of ServiceNow and General Manager of Operations Management (ITOM, ITAM, Security) and Data Foundation, said: “This collaboration between us and Oracle enables our dispersed teams to build a great employee experience and gain strong business insights. , And deliver products and services quickly from anywhere. You can increase productivity seamlessly. Customers who use Now Platform and OCI will get a seamless experience to maximize the value of their cloud investment and leverage the power of AI (artificial intelligence) Be proactive. You can get the advantages of both solutions, namely operational capabilities.”
Customers such as Network Rail are already using the integration between Oracle and ServiceNow. Network Rail operates 20 major UK stations and operates and develops UK rail infrastructure, including 20,000 miles of railway distance, 30,000 bridges, tunnels, viaducts, and thousands of signal and rail crossings. …
Iain Sear, Network Rail’s Database and Middleware Infrastructure Manager, said: “Network Rail uses ServiceNow to track systems and assets. We are excited to manage the deployment of Oracle Cloud Infrastructure. In order to better serve our customers and our operations team Services. We hope to expand the use of these two systems.”
About Oracle
Oracle provides a broad set of integrated applications, as well as a secure and autonomous infrastructure like Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit www.oracle.com.
[关于此事的咨询联系方式]
Ishiyama, Oracle Japan Public Relations Office
Tel: 03-6834-4837 / Email: [email protected]
Press room https://www.oracle.com/jp/corporate/press/index.html
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