ServiceNow, an application that provides a native experience of working on mobile devices

Via strategyynegocios.net

ServiceNow announced the launch of a local mobile experience for daily business work called “New York”, which is part of its Now Platform. For the first time in history, a consumer-like mobile experience has arrived, which can make almost any daily task easy to complete, making our work life as simple, easy and mobile-friendly as in real life.

Supported by Now Platform-the leading platform for managing complex workflows across functions, departments and systems. The new Now Mobile app makes daily tasks simple and clear. Whether it’s solving IT problems, ordering computers, finding conference rooms, getting help from human resources, approving purchase orders, travel applications and legal documents, or finding answers quickly, the Now Mobile application makes it easy for you to pay attention to your work needs.

The New York version also has a new application: ServiceNow Onboarding makes the first few days of work a breeze. The app combines all the multi-departmental tasks that need to start a new employee from day one and integrates them into an intuitive mobile experience. together, Now, mobile and mobile onboarding set a new mobile standard for enterprises, which surpasses the experience that a single solution application can provide Localize with a workflow that meets the way people want to work.

ServiceNow is committed to using the capabilities of its Now Platform to manage complex business workflows and hard-coding local mobile functions into the platform. This will become a global leader in providing mobile-friendly native application workflow experience for enterprise customers at scale. The new Now Mobile and Mobile Onboarding apps, combined with the previous version of ServiceNow Agent released by ServiceNow earlier this year, provide businesses with an unparalleled suite of native mobile apps that provide the most advanced features, functions, and users Experience.

Chirantan “CJ” Desai, Product Director of ServiceNow, said: “Just as mobility is the axis of change in our lives at home, we believe that mobility will be the heart that drives the achievement of outstanding work experiences. “Employees today want their bosses to provide local tools optimized for mobile devices. Mobility is the way many people want to complete their daily tasks. Now the platform enables companies to quickly and easily provide an unparalleled local mobile experience, which will unleash productivity and bring them better jobs,” he concluded.

Reduce staff complexity through Now Mobile and Virtual Agent.
The latest version of the ServiceNow platform was launched when the company was seeking to achieve higher efficiency and a better experience. The intelligent and intuitive Now platform can help simplify the workflow of IT, employees and customers, connecting different systems and processes on a single platform.

Now, mobile and mobile entry are only two of the more than 650 innovations in the New York version.

The New York version also includes an innovation in natural language understanding (NLU), which has been integrated into the ServiceNow virtual agent. With NLU, employees can use simple language human terms to interact with the Virtual Agent to quickly find answers, request articles or get help solving common problems; all without contacting the customer service center.

These innovations in the Now platform, coupled with the machine learning capabilities of ServiceNow Predictive Intelligence, can help organizations provide a comprehensive service experience and make it easy for employees to get the help they need.

PayPal is a global technology platform and a leader in the digital payment market with more than 20,000 employees. At the beginning of the journey, Now Platform adopted Now Platform, its purpose is to provide its engineers with technical columns necessary to connect operations, create a centralized resource center and provide self-service tools. Like any company, PayPal engineers use various applications to help manage its infrastructure. With ServiceNow, we now have a platform that allows us to connect digital workflows with a common layer of participation between all our systems of record and applications, thereby providing our engineers with a more efficient and productive work experience. Using the Now platform, our engineers have time to work more strategically and focus on our goal of providing customers and employees with an experience that is as simple and intuitive as the PayPal mobile experience. Torunian, vice president of PayPal employee experience and technology and data center.

“As the company abandons the first step of technology, it becomes Obviously, they need agile platforms, and these platforms must be able to adapt and expand as quickly as possible,” explained Stephen Elliot, vice president of IDC’s planning. “CIOs must consider how mobile work applications and the corresponding digital workflows supported by a unified platform provide the place to create real places. The required speed. “Digital work and the experience that employees expect,” Stephen said.

Availability
The New York version of the ServiceNow Now platform is now fully available. The ServiceNow Now Mobile and ServiceNow Onboarding apps can be downloaded in the Apple iOS and Google Play stores.