ServiceNow and Memora join forces to bring digital transformation to local companies-INFOR CHANNEL

A pandemic requires rapid response, and technology is an important ally in this process. In order to find the best solutions in the market, Memora Processos Inovadores, which focuses on process management (focusing on customer experience), has established a cooperative relationship with ServiceNow, a multinational company that serves automated workflow and IT system solutions.

Taking advantage of digital platforms and other tools that allow users to control and monitor users, both public and private organizations are moving towards automated processes to reduce costs and increase revenue. Therefore, the partnership between ServiceNow and Memora aims to digitize the entire life cycle of customers through applications or online services, from the search service process to safe and fast solutions.

This has brought many benefits to users and related benefits to the company

“The partnership with Memora will only increase our position in the public sector and bring digital transformation into all areas of government. We combine technology and innovation with expertise and delivery capabilities in this field to jointly serve institutions, citizens and The value proposition of providing better solutions and services across the market,” said AnaFlávia Corujo, ServiceNow Alliance and Partnership Manager.

“A deep understanding of our customers is the cornerstone of our operations. Memora is an information technology company that has been positioning itself at the forefront of management modernization concepts, methods and solutions during 16 years of development. These concepts, methods and solutions are integrated Together to achieve effective digital transformation of services, so that our customers and customers are satisfied, said Marcos Paiva, President of Memora Processos Inovadores.

This has brought many benefits to users and related benefits to the company. When implementing these solutions, productivity can be controlled and increased, and the system can reduce errors and guide employees to necessary activities.

Servicenow’s mission is to provide solutions to support governments and companies to provide better services to citizens, enable citizens to use services, and establish partnerships to provide our customers with the most innovative services,” said the commercial director. Juliana Fernandes from ServiceNow.

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