ServiceNow provides large-scale local mobile experience for work-INFOR CHANNEL

ServiceNow, a company that brings people better jobs, announced that it will launch a local mobile experience in the daily work of the entire company and launch a new version of its New York platform.

It is the first time to realize the mobile consumer experience, which can simplify daily work tasks, make work life simple, easy and optimized for mobile devices and personal life.

Now Mobile and Mobile Onboarding together set a new mobile standard for the company, surpassing the mobile workflow experience of a single solution application, thus better matching the way people really want to work

Launched by Now Platform, the leading platform for managing corporate workflows, departments, and systems, ServiceNow’s new Now Mobile app simplifies and simplifies various daily business tasks, whether it’s solving IT problems, ordering computers, finding problems, or solution. In the conference room, you can get help from human resources, approve purchase orders, travel requests and legal documents, or find answers quickly. Now Mobile app makes it easy to meet daily business functions.

The New York conference also adopted the new ServiceNow Onboarding application, which makes the onboarding of new employees very easy. It combines all the tasks related to the various departments involved in the admissions process to make new employees unique And intuitive mobile experience. Together, Now Mobile and Mobile Onboarding have set a new mobile standard for the company, surpassing the mobile workflow experience of a single solution application, thus better matching the way people really want to get their work done.

ServiceNow is committed to leveraging the powerful functions of its Now Platform and using local mobile resources encoded on the platform to manage complex company workflows, thereby becoming a global leader in providing company customers with a workflow experience compatible with local mobile devices. The new Now Mobile and Mobile Onboarding apps, combined with ServiceNow, which was launched for ServiceNow Agent earlier this year, provide enterprises with an unparalleled set of native mobile apps that provide leading user features, capabilities, and experiences.

“Just as mobile devices have been changing the center of our personal lives, we believe that mobile devices will be at the core of delivering a great enterprise experience,” said “CJ” Chirantan Desai, Product Director of ServiceNow. “Employees today expect them to provide local tools optimized for mobile devices. Mobile phones are the way many people want to complete their daily tasks. Now Platform enables companies to quickly and easily provide employees with an unparalleled local mobile experience that will release productivity and Bring them a better job.”

Reduce staff complexity through Now Mobile and Virtual Agent
The latest version of the ServiceNow platform comes at a time when companies seek to provide more efficiency and a better experience. The smart and intuitive Now platform helps simplify the workflow of IT, employees, and customers by connecting separate systems and processes on a single platform.

Now, Mobile and Mobile Onboarding are only two of the more than 650 innovations released in New York.

The New York edition also includes innovations in natural language understanding (NLU) integrated with ServiceNow virtual agents. With NLU, employees can interact with the Virtual Agent using simple human terms to easily find answers, request items or get help on common questions-all without having to contact the call center.

These innovations in Now Platform, and the machine learning capabilities of ServiceNow Predictive Intelligence, can help organizations provide a comprehensive service delivery experience, making it easier for employees to get the help they need.

PayPal is a global digital payment technology platform with more than 20,000 employees. In the process of adopting the Now Platform, it began to provide its engineers with connected operations, create a centralized resource center and provide access to the necessary technical backbone self-service tools. Like any company, PayPal engineers use multiple applications to help manage its infrastructure. With ServiceNow, we now have a platform that allows us to connect to digital workflows and have a common participation layer in the registration system and applications to provide our engineers with more efficient and productive work experience. Using Now Platform, our engineers can free up their energy for more strategic work and focus on our goal of providing customers and employees with a mobile experience that is as easy, simple and intuitive as PayPal’s mobile experience,” said Dan Torunian, vice president Technology and experience of employees and data centers.

“As companies move from trying to digitize to’digital decision’, it is clear that they need an agile platform that can quickly adapt to scale operations,” IDC project, Stephen Elliot. “CIOs should consider mobile applications that are mainly used for work and related digital workflows supported by a unified platform that can provide CIOs with the speed needed to create a true digital work environment and provide the experience that employees expect.”

Availability
From September 4, New York will widely launch ServiceNow’s Now platform. The ServiceNow Now Mobile and ServiceNow Onboarding apps can be downloaded from the Apple iOS store and Google Play store. For more information, please visit https://www.servicenow.com/now-platform/latest-release.html.