ServiceNow strengthens risk management through Fairchild Resilient System

ServiceNow

Through the acquisition of its partner Fairchild Resiliency Systems, ServiceNow aims to help the company better manage risk at scale in an integrated manner. The publisher of the ITSM SaaS solution uses the acquired technology itself.

Managing risk within the organization is essential to ensure business continuity when problems arise. This is Fairchild Resiliency Systems, a company located in Boston, and ServiceNow is preparing to acquire the company to complete its SaaS platform to manage services in the enterprise. This field is investing. The transaction amount has not been sent. The two vendors have been cooperating for some time, and Fairchild RS’s business continuity management (BCM) solution has been built on the IT Now cloud service management platform. They have also been integrated into ServiceNow’s risk management application. These integrations automate disaster recovery plans.

ServiceNow explained that it uses Fairchild RS technology internally for its own business continuity management plan. With it, customers can rely on the Now platform to analyze the impact on activities and determine the gap between IT service capabilities and business department requirements, which may increase risk exposure. . The solution can also manage service outages and test hypotheses.

The baton passing between John Donahoe and Bill McDermott

Fairchild’s product portfolio also covers audit management, supplier risk and company compliance issues to achieve the comprehensive risk management approach defined by Gartner. ServiceNow explained that this approach involves combining technology, processes, and data to simplify and automate the management of IT, operational, and strategic risk across the organization. For SaaS publishers, the goal is to promote risk management by linking IT, operations, and other activity categories around risk and compliance.

With the transition between the current CEO of ServiceNow John Donahoe and the former CEO of SAP Bill McDermott, the acquisition of Fairchild RS is expected to be completed in the fourth quarter. year. John Donahoe will join the management of sports brand Nike in January 2020.

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