ServiceNow update plan, partner solutions

ServiceNow has expanded its partner program and industry-applicable solutions to better meet the needs of new ways of working.

David M. Parsons, Senior Vice President of Global Alliances and Channels at ServiceNow said: “The way people work is changing, and the way companies interact with customers is driving a new era of employee and customer experience.”

“Now, the combination of ServiceNow’s industry and workflow capabilities and the industry experience of its partners can help customers of all sizes and industries create a better working environment and provide people with better jobs than ever before.”

Industry Solutions Market

ServiceNow Partner Industry Solutions is a new market that showcases partner solutions designed to meet the needs of specific industry workflows and digital transformation.

The first batch of partners to provide ServiceNow industry partner solutions include Accenture, Atos, Deloitte, DXC Technology, Ernst & Young and KPMG.

For example, Atos’ quality inspection solutions enable manufacturing companies to apply new automation, artificial intelligence and machine learning technologies to perform cost-effective and reliable quality inspections.

ServiceNow partner industry solutions are expected to be launched in the second half of 2020.

Build now

The “Build Now” program is a new application monetization framework that enables partners to build, test, certify, distribute and sell Now Platform’s digital workflow at scale through ServiceNow stores, OEM PaaS, and service provider (SP) channels . .

Partners can use the name “Build Now” to distinguish products and better display their specific areas of expertise, and promote customers to use solutions built on the “Immediate” platform.

At launch, more than 70 “build now” local application solutions were provided.

For example, DXC’s enterprise incident response application can help companies proactively identify, resolve and manage non-IT enterprise incidents, such as incidents related to facilities, physical security, and environmental, health and safety.

Present value methodology

Now, the value methodology is a customer success system that draws lessons from the implementation of ServiceNow and provides partners with tools, best practices and frameworks to realize business value for customers.

“Create Value Now, Create Value Now” is a new application that provides customers and partners with step-by-step guidance to create business results using Now Platform.

Service provider plan

ServiceNow has extended the registration deadline for its service provider program to September 30, 2020 to support current and potential partners.

The converted program benefits will be available this year to provide other program enhancements, segmentation and coverage models, and new business term construction.